Testimonial
Why use Hercules Health for your policies and procedures?
Our previous ow
ners bought templated policies in 2003 and when I joined as the RN, the printed policies were 10 years old, while the digital copies were more recent. Most of the time, it felt like we were running the facility on multiple versions of every policy. And even when we overhauled the whole policy suite in 2017, managing them took a lot of time, money, and effort. We learned that the hard way when COVID policies kept on changing and coming from multiple agencies in 2020.
Since coming on board with Hercules Health, we were able to remove 1 FTE of RN hours because that’s how much time it took keeping up and writing policies ourselves. Based on RN wages today, that’s savings of approximately $100K
We will forever sing praises of how Hercules continues to be a huge part of our success, both as an organisation and personally, for Elaine, Yana and me, as owners.
Running and owning an aged care facility (and even winning awards) have been far less stressful, thanks to having a one-stop-shop like Hercules Health.
Andrea De Leon
Co-owner
Queen Rose Retirement Home (Dunedin)
HCSL has been a game-changer for our organization!
Having a unified system that streamlines employment processes, enhances clinical documentation, and improves governance oversight has made a huge difference in efficiency and care quality. The fact that it has led to better audit results and freed up more time for resident care is the biggest gain for me.
I have experienced other systems over the years, HCSL is the simplest, easiest and most user friendly one yet.
Keep up the great work team.
Kind Regards,
Sheryl Lilly, General Manager
Scovan Healthcare Ltd.
As the Interim Clinical Manager at Glenwood Home- a small, standalone facility in rural South Canterbury, I have been assisting the team to transition from one software application to HCSL.
I have used multiple different patient management systems during my many years in Aged Residential Care, some good, some not so good and I have been very impressed with HCSL:
- The transition to HCSL was extremely smooth- the video guides were extremely helpful in providing the ‘how to’ information.
- The support team at HCSL have been quick to answer questions and support us through this change
- We have all found the system to be simple and easy to use, it intuitively guides you through each stage of documentation.
- The viewing screens are clear, easy to read, not too busy and simple to move from one screen to another.
- Integration with Medi-Map and interRAI are a huge bonus- and extremely helpful in streamlining documentation.
- The Wound Management system is clear and easy to follow. All staff have found that creating an adverse event or infection event is straightforward.
- The Quality & Auditing component for me as a Clinical Manager is fantastic!
- The policies and procedures & Human Resources sections are also fantastic!
- As a standalone facility it is reassuring to us that the system complies fully with the Ngā Paerewa Health and Disability Services Standard
Having worked in both standalone facilities and for Corporates in both NZ and Australia, and worked with many different systems, I can honestly recommend HCSL as a system that works extremely well in the Residential Aged Care Setting in NZ- thank you !
Kind regards
Kim Harris
Interim Clinical Manager
Glenwood Home, Timaru
After being a Registered Nurse and Manager for over thirty years, I have seen new systems come and go. The uphill struggle attempting to adapt a systems functionality when it obviously does not meet service requirements is both time consuming and frustrating. Life in the New Zealand aged care industry is difficult enough without having inadequate electronic tools to assist you in data collection, reporting, analysis and creating a log of presenting issues.
That is why the HCSL system is an absolute God send. There is a reason why this system is the winner of the Excellence in Software Award – NZ Excellence in IT Awards 2021.
It’s easily navigable system, national benchmarking for clinical KPI’s, complaints management, automatically updated policies and procedures and prompting for overdue care plan reviews to name a few, make it a truly invaluable tool for managers.
If you work in the New Zealand aged care industry and have not yet invested in HCSL, you really are missing out. I strongly recommend taking the time to find out about HCSL and the immediate benefits it will bring to any organisation whether it is a large corporate or a smaller, owner-operator business.
Jon Amesbury RN – Regional General Manager
The Village Palms & Merivale Retirement Village
“HCSL has been incredibly easy to navigate since we went live on the system on the 1st of October. Our team have people with varying levels of technology literacy and the ease of this system has meant that staff are more confident to use technology and see how it can help to improve time management by not having to double or triple up on written documentation.”
Manager
Alexander House Rest Home
I am very happy to endorse your system as the information is invaluable for CNMs to analyse the data/information and make informed decisions on best practice and innovation to decrease hazards, improve outcomes, and mitigating factors for resident welfare. I’m pleased you are delving into the data to the level you are, as it’s time saving for sites in many respects, and so easy to dice and slice the information to get the trends.
CNM’s used to spend hours just writing up the collective information before the analysis, so this system is hugely time saving.
Rhonda Sherriff – Owner Chatswood Retirement Village
Clinical Advisor for NZ Aged Care Association
We are very pleased to have recently been granted 4 year MOH Certification! No corrective actions and three Continuous Improvements.
This follows on from a fully attained Partial Provisional Audit that was required prior to opening our two new wings earlier this year with no corrective actions.
Make no mistake! HCSL policies, software and support have played a major part in these accomplishments. The HCSL software we use means we have easy access to information in real time.
I started working with Gillian of HCSL shortly after I took on the role of Facility Nurse Manager at Bethsaida Retirement Village six years ago. The facility was not using Healthcare Compliance Solutions policies at the time and perhaps this was reflected in the previous audit results.
Gillian is always responsive to emails and phone calls which is critical when timely advice is required.
The HCSL regular newsletters are interesting with relevant and up to date information on issues affecting aged care.
Gillian is a lovely person to deal with. She is thoughtful, professional, pragmatic and I have always found her to be keen to help, with practical advice on any issues that might arise in the management of a retirement facility.
I thoroughly recommend HCSL to all aged care facilities.
Tracy Holdaway (RN BN)
Facility Nurse Manager
Bethsaida Retirement Village