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In aged care, meeting the evolving needs of residents requires more than responding when issues arise. At Hercules Health, the focus is on proactive care, empowering aged care providers to anticipate needs, personalise support, and deliver better outcomes for every resident.

Moving from Reactive to Proactive Care
Traditional models of care often rely on reacting to incidents or changes after they occur. Hercules Health supports aged care clients to shift this approach by using live, real time data to continuously review residents’ wellbeing. This allows care teams to identify early indicators of change and intervene sooner, improving both resident safety and quality of life.

Personalised Care at the Individual Level
Every resident is unique. Hercules Health enables providers to observe trends and patterns at an individual resident level, supporting personalised care planning that adapts as needs change. By analysing data over time, care teams gain deeper insight into each resident’s physical, emotional, and clinical requirements, ensuring care is truly person‑centred.

Visibility Across the Entire Site
While individual care is critical, aged care organisations also need a clear view across their entire facility. Hercules Health delivers site-wide visibility, helping leaders and clinical teams understand broader patterns, risks, and opportunities for improvement. This balanced view supports better decision-making, resource allocation, and compliance with care standards.

Changing the Way Aged Care Is Delivered
By combining live data, predictive insights, and clear visibility, Hercules Health is helping aged care providers transform how care is delivered. The result is a more responsive, informed, and compassionate model of care, one that supports staff, reassures families, and most importantly, enhances the wellbeing of residents.

Through proactive guidance and intelligent insights, Hercules Health partners with aged care clients to meet today’s needs while preparing for tomorrow’s challenges.

Aldwins House (Promisia Healthcare) Facility Manager Debbie, keeping aware of trends in real time through Hercules Health Dashboards.

As the Interim Clinical Manager at Glenwood Home- a small, standalone facility in rural South Canterbury, I have been assisting the team to transition from one software application to HCSL.

I have used multiple different patient management systems during my many years in Aged Residential Care, some good, some not so good and I have been very impressed with HCSL:

  • The transition to HCSL was extremely smooth- the video guides were extremely helpful in providing the ‘how to’ information.
  • The support team at HCSL have been quick to answer questions and support us through this change
  • We have all found the system to be simple and easy to use, it intuitively guides you through each stage of documentation.
  • The viewing screens are clear, easy to read, not too busy and simple to move from one screen to another.
  • Integration with Medi-Map and interRAI are a huge bonus- and extremely helpful in streamlining documentation.
  • The Wound Management system is clear and easy to follow. All staff have found that creating an adverse event or infection event is straightforward.
  • The Quality & Auditing component for me as a Clinical Manager is fantastic!
  • The policies and procedures & Human Resources sections are also fantastic!
  • As a standalone facility it is reassuring to us that the system complies fully with the Ngā Paerewa Health and Disability Services Standard

Having worked in both standalone facilities and for Corporates in both NZ and Australia, and worked with many different systems, I can honestly recommend HCSL as a system that works extremely well in the Residential Aged Care Setting in NZ- thank you !

Kind regards

Kim Harris

Interim Clinical Manager

Glenwood Home, Timaru