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Testimonial
Why use Hercules Health for your policies and procedures?
Our previous ow
ners bought templated policies in 2003 and when I joined as the RN, the printed policies were 10 years old, while the digital copies were more recent. Most of the time, it felt like we were running the facility on multiple versions of every policy. And even when we overhauled the whole policy suite in 2017, managing them took a lot of time, money, and effort. We learned that the hard way when COVID policies kept on changing and coming from multiple agencies in 2020.
Since coming on board with Hercules Health, we were able to remove 1 FTE of RN hours because that’s how much time it took keeping up and writing policies ourselves. Based on RN wages today, that’s savings of approximately $100K
We will forever sing praises of how Hercules continues to be a huge part of our success, both as an organisation and personally, for Elaine, Yana and me, as owners.
Running and owning an aged care facility (and even winning awards) have been far less stressful, thanks to having a one-stop-shop like Hercules Health.
Andrea De Leon
Co-owner
Queen Rose Retirement Home (Dunedin)
HCSL has been a game-changer for our organization!
Having a unified system that streamlines employment processes, enhances clinical documentation, and improves governance oversight has made a huge difference in efficiency and care quality. The fact that it has led to better audit results and freed up more time for resident care is the biggest gain for me.
I have experienced other systems over the years, HCSL is the simplest, easiest and most user friendly one yet.
Keep up the great work team.
Kind Regards,
Sheryl Lilly, General Manager
Scovan Healthcare Ltd.
As the Interim Clinical Manager at Glenwood Home- a small, standalone facility in rural South Canterbury, I have been assisting the team to transition from one software application to HCSL.
I have used multiple different patient management systems during my many years in Aged Residential Care, some good, some not so good and I have been very impressed with HCSL:
- The transition to HCSL was extremely smooth- the video guides were extremely helpful in providing the ‘how to’ information.
- The support team at HCSL have been quick to answer questions and support us through this change
- We have all found the system to be simple and easy to use, it intuitively guides you through each stage of documentation.
- The viewing screens are clear, easy to read, not too busy and simple to move from one screen to another.
- Integration with Medi-Map and interRAI are a huge bonus- and extremely helpful in streamlining documentation.
- The Wound Management system is clear and easy to follow. All staff have found that creating an adverse event or infection event is straightforward.
- The Quality & Auditing component for me as a Clinical Manager is fantastic!
- The policies and procedures & Human Resources sections are also fantastic!
- As a standalone facility it is reassuring to us that the system complies fully with the Ngā Paerewa Health and Disability Services Standard
Having worked in both standalone facilities and for Corporates in both NZ and Australia, and worked with many different systems, I can honestly recommend HCSL as a system that works extremely well in the Residential Aged Care Setting in NZ- thank you !
Kind regards
Kim Harris
Interim Clinical Manager
Glenwood Home, Timaru
I am very happy to endorse your system as the information is invaluable for CNMs to analyse the data/information and make informed decisions on best practice and innovation to decrease hazards, improve outcomes, and mitigating factors for resident welfare. I’m pleased you are delving into the data to the level you are, as it’s time saving for sites in many respects, and so easy to dice and slice the information to get the trends.
CNM’s used to spend hours just writing up the collective information before the analysis, so this system is hugely time saving.
Rhonda Sherriff – Owner Chatswood Retirement Village
Clinical Advisor for NZ Aged Care Association
We are very pleased to have recently been granted 4 year MOH Certification! No corrective actions and three Continuous Improvements.
This follows on from a fully attained Partial Provisional Audit that was required prior to opening our two new wings earlier this year with no corrective actions.
Make no mistake! HCSL policies, software and support have played a major part in these accomplishments. The HCSL software we use means we have easy access to information in real time.
I started working with Gillian of HCSL shortly after I took on the role of Facility Nurse Manager at Bethsaida Retirement Village six years ago. The facility was not using Healthcare Compliance Solutions policies at the time and perhaps this was reflected in the previous audit results.
Gillian is always responsive to emails and phone calls which is critical when timely advice is required.
The HCSL regular newsletters are interesting with relevant and up to date information on issues affecting aged care.
Gillian is a lovely person to deal with. She is thoughtful, professional, pragmatic and I have always found her to be keen to help, with practical advice on any issues that might arise in the management of a retirement facility.
I thoroughly recommend HCSL to all aged care facilities.
Tracy Holdaway (RN BN)
Facility Nurse Manager
Bethsaida Retirement Village
his New Zealand designed web based (on-line / in-the-cloud) Bench-marking and quality management system from Healthcare Compliance Solutionhttp://www.hcslqms.co.nz/s Ltd allows you to:
- Bench-mark in real-time – specific to resident type, event type, date and time of day.
- Have automated default reports to save you time analysing your data trends and patterns
- Drill down into your data easily to identify opportunities for continuous improvement
- Complete your internal audits online and have the corrective actions auto-populate into a corrective action log
- Log and manage adverse events
- Bench-marking of adverse events against other aged care providers
- Support evidencing an active Health & Safety programme is in place
- Log and manage infections – automatic outbreak registers
- Bench-marking of infections against other aged care providers
- Log and manage your complaints with time-frame, investigation and response prompts
- Dashboard view options for level of care and any chosen 3 monthly time-frame review
- Dashboard view option of adverse events or infections
- Logs (event registers) appear with individual events in one colour when open and change to another colour when the event is closed. This allows you to see quickly the status of events.
- Use in conjunction with your current policies / procedures or update to the HCSL site specific created policies and procedures.
Your organisation policies and procedures and related documents (if created by HCSL) are also accessible through the Facility Documents tab on the left of the screen for remote anytime, anywhere access. The keyword search option on the policies and procedures in addition to precise indexing and coding of documents makes it very quick and easy to locate information for staff to reference.
You can also upload your own documents for confidential safe storage.
This is what Rhonda Sherriff, NZACA Clinical Advisor says about using the HCSL QA system:
“I am very happy to endorse your system as the information is invaluable for CNMs to analyse the data/information and make informed decisions on best practice and innovation to decrease hazards, improve outcomes, and mitigating factors for resident welfare. I’m pleased you are delving into the data to the level you are, as it’s time saving for sites in many respects, and so easy to dice and slice the information to get the trends. CNM’s used to spend hours just writing up the collective information before the analysis, so hugely time saving”
To view a brief video explanation of the system click here. This programme has been operating in NZ Aged Care since mid 2016 so now has many thousands of pieces of data to compare yourself against.
To find out more contact us here.
Making monitoring your service remotely in LIVE time easy!
| We asked a random group of clients for their responses in relation to using HCSL Aged Care Cloud based software. What do you like best about the HCSL software and your current use of it? Below is their responses: | |||||||||||||||||||
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HCSL Aged Care Software incorporates quality and risk, bench-marking, internal audit management systems as well as clinical functions) and how to use them. These systems have all been audited numerous times for ARC provider Certification with maximum four year outcomes being achieved where the system is fully implemented. Tried and testing; pre-approved audit compliant.
Please click on the following links (the blue words below) to watch videos which describe the functions of the HCSL Aged Care cloud-based aged care software.
Gives you a general over-view of the key Dashboard and Resident clinical management functions available as at December 2019.
Guides you in how to upload or change a resident photo within their online profile
Guides you in how to add, view or search resident progress notes.
The HCSL system functions are able to be used in their entirety or some care providers use only the policies and procedures with the dashboard for quality and risk management; while others use the full system including the care planning and progress notes.
We have several care provider sites currently who have become paperless using the HCSL system in conjunction with Time-target, Medimap or 1chart and InterRai. The mix of paper based and IT based depends on your site, the IT skills of your staff and their access to computers. There are a range of service options available depending on what suits your current circumstances. To find out more about the service level options available click here
We continue to add features to evolve the system in response to changes in clients and industry needs. This evolution is intended to be an ongoing process and we look forward to your feedback and ideas. Each change is considered on the basis of how it can be used by clients to ease their workload, streamline and save time while giving useful information.
HCSL Aged Care software systems are created by Healthcare Compliance Solutions Ltd through Version 1 or for version 2. Access codes are provided to clients with a current service agreement in place.
If you would like more information on the services which are available click here.
If you would like to receive our HCSL Aged Care newsletter which is published every 6-8 weeks, email us on gill@agedcarecompliance.com with your contact details. This is also the email address if you have any further questions on HCSL software and services.